Beyond Arguments to Effective Communication

We should resist invitations to argue by recognising them for what they are: attempts by the other party to rescue themselves from unbearable feelings. Enjoying our YouTube videos? Get full access to all our audio content, videos, and thousands of thought-provoking articles, conversation cards and more with The School of Life Subscription: Learn, heal and grow; get the best of The School of Life delivered straight to your inbox: FURTHER READING You can read more on this and other subjects in our articles, here: “However deep our theoretical commitment to serenity, in the course of an average day, we are likely to encounter a number of extremely well-crafted invitations to lose our tempers badly. Our partner will press a well-flagged nuclear button related, let’s imagine, to their views on our mother or our career choice. At work, a colleague may deliberately not answer a very simple question to which we urgently need an answer. A shop attendant may give us a bored, insolent shrug. Someone in the supermarket may falsely accuse us of standing in the wrong line…” MORE SCHOOL OF LIFE Watch more films on SELF in our playlist: SOCIAL MEDIA Feel free to follow us at the links below: Facebook: Twitter: Instagram: LinkedIn: CREDITS Produced in collaboration with: Hannah O’brien Title animation produced in collaboration with Graeme Probert