Guest
In conditions of rapid market growth, proliferating services, and increasing fragmentation of end-markets, conventional customer contact channels no longer provide a sustainable solution to satisfy the full range and complexity of customer demands. Mahindra Comviva’s Unified Self-Care solution enables operators to create better customer interaction systems by leveraging the different channels - IVR, SMS, USSD, clients, WAP and Web - ensuring customers receive same information whilst meeting their expectat
