Guest
In this Vet2Vet video conversation, VetFolio’s Dr. Cassi chats with Dr. Tracey Deiss about the similarities and differences between the priorities of veterinary health teams and clients, especially when it comes to treatment modalities. Dr. Deiss underscores the importance of engaging in crucial client conversations before selecting a treatment plan for the pet. To facilitate that, she recommends the “PAW” method of questioning, which can help the veterinary team ask the following questions and having judgment-free conversations with the client: “Pill-ability”: is administering oral medication easy for you and your pet? “Adherence”: will you be able to comply with the treatment plan? “Wants treatment now”: will the length of the treatment plan work for you? These conversations can be swift and effective, Dr. Deiss says, while also maximizing compliance and treatment success. Don’t miss this indispensable V2V episode!
