starbucks manager with anger management issue 1

Terrible experience: In 5/12/2015, 86-51 Broadway, starbuck store in Elmhurst, manager Melissa seems to have the anger management issue. she took my order of one frappuccino and one special straw. I didn't hear her coworker asking my name to put on cup at first because I was opening my reward app on my phone to pay, then melissa started to shout at me saying hey helloooo with very bad attitude. The only thing I said to her is “sry I don't hear you but you don't have to yell.“ And till now, I haven't figur