The Airline Quality Rating bases its rankings on flights landing on time, denied boardings, baggage handling and customer complaints. Transcript: For the fourth year in a row, Virgin America has been named the nation's best airline by the annual Airline Quality Rating. The AQR is put together by members of Wichita State University and Embry-Riddle Aeronautical University. The project ranks airlines based on flights landing on time, denied boardings, baggage handling and customer complaints. The airline i
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