This English lesson “Checking In“ is part of an English course for employees in the hospitality industry. For more information please visit SAVE 20% NOW for a limited time, when you order the LinguaTV Premium Account with code CLTV202018 at our webshop . About this episode “Checking In“: Storyline: Tom Sanders has arrived at the Transnational hotel. After a long flight from San Francisco, he is happy to have arrived, but due to a problem with the booking system there is no double room available for him. Where will Tom go? You will find more fascinating episodes at What you will learn: • checking in a guest • politely expressing confusion • apologizing for booking errors • compensating the guest • explaining hotel services and amenities • initiating small talk • giving directions For more information please visit https
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