Learn the best way to speak English on the telephone in business and formal situations. Visit for weekly free English listening lessons and a free 7 day course. Website: Free Video Course: Free Listening Lessons: It is so important to make the right impression when answering the telephone and talking on the telephone in business and other formal situations. If you say things the wrong way, other people might judge you unfairly or think that you are rude. If you want to be effective and successful at speaking on the telephone in business situations, then you must learn what to do and what not to do. In this video, Cassie demonstrates some very simple, but effective ways to talk on the telephone in business contexts. If you put the secrets she shares into practice, you will become much a more effective communicator on the telephone in formal settings. This will help y
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