Doug Stephens on The Future of Retail: Online and Offline

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14 Jan 2022

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For more on Doug Stephens: In a landscape where the online retail experience seems to be constantly expanding, what does this mean for more traditional brick-and-mortar stores? Doug Stephens, author of “Re-engineering Retail: The Future of Retail in a Post-Digital World“ examines how and why physical stores need to change in order to survive.

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