Game director Jeff Kaplan recaps Overwatch’s amazing year and discusses what’s on the horizon in 2017, including potential hero balances, new maps, new heroes, and several quality of life improvements. 00:09 – Jeff kicks off 2016 recap 01:00 – What did the developers learn from Ana and Sombra? 02:01 – Jeff talks about Eichenwalde, the Arcade, and 2016 Seasonal Events 03:08 – What's to come in early 2017 (i.e. new content)? 04:07 – Customization for Communication Wheel 05:06 – Customization for Spray Wheel
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