Mother of girl who died from Costa drink: Allergen training not a 'box-ticking exercise'

A 13-year-old girl died of a severe allergic reaction just hours after taking one sip of a Costa Coffee hot chocolate following a “failure to follow processes”, an inquest concluded on Friday. Hannah Jacobs had a severe dairy allergy and suffered an immediate reaction while out with her mother in Barking, east London, in February 2023 after drinking the beverage, which should have been made with soya milk. Watch more on Independent TV: The Independent is the world’s most free-thinking newsbrand, providing global news, commentary and analysis for the independently-minded. Subscribe: Find us on social: TikTok / @independent Instagram / X (Twitter) / Facebook / Download the iOS & Android app: Sign up to our newslet