Celeste Headlee: 10 ways to have a better conversation

Subtitles and Transcript 00:11 All right, I want to see a show of hands: how many of you have unfriended someone on Facebook because they said something offensive about politics or religion, childcare, food? 00:22 (Laughter) 00:24 And how many of you know at least one person that you avoid because you just don't want to talk to them? 00:29 (Laughter) 00:31 You know, it used to be that in order to have a polite conversation, we just had to follow the advice of Henry Higgins in “My Fair Lady“: Stick to the weather and your health. But these days, with climate change and anti-vaxxing, those subjects -- 00:43 (Laughter) 00:45 are not safe either. So this world that we live in, this world in which every conversation has the potential to devolve into an argument, where our politicians can't speak to one another and where even the most trivial of issues have someone fighting both passionately for it and against it, it's not normal. Pew Research did