Guest
In this episode, my guest is Chris Voss, a former Federal Bureau of Investigation (FBI) agent who was the lead negotiator in many high-risk, high-consequence cases. Chris has taught negotiation courses at Harvard and Georgetown Universities and is the author of the book “Never Split the Difference.” We discuss how to navigate difficult conversations of all kinds, including in business, romance and romantic breakups, job firings and tense conversations with family and friends. Chris explains how to navigate online, in person and in written negotiations, the red flags to watch out for and how to read body and voice cues in face-to-face and phone conversations. He explains how to use empathy, certain key questions, proactive listening, emotional processing and more to ensure you reach the best possible outcome in any hard conversation. This episode ought to be of interest to anyone looking to improve their interpersonal abilities and communication skills and for those who want to be able to keep a level head in heated discussions. #HubermanLab #ChrisVoss Thank you to our sponsors AG1: Plunge: ROKA: InsideTracker: InsideTracker Giveaway: Momentous: Huberman Lab Social & Website Instagram: Threads: @hubermanlab Twitter: Facebook: TikTok: @hubermanlab LinkedIn: Website: Newsletter: Chris Voss The Black Swan Group: MasterClass: Never Split the Difference (book): Fireside Chriss Voss: The Edge Newsletter: Live Events: YouTube: LinkedIn: X: Facebook: Instagram: Articles Human magnetic sense is mediated by a light and magnetic field resonance-dependent mechanism: Conscious processing of narrative stimuli synchronizes heart rate between individuals: Books “Man Without a Gun : One Diplomat's Secret Struggle to Free the Hostages, Fight Terrorism, and End a War“: “Beyond Winning: Negotiating to Create Value in Deals and Disputes“: “The Upward Spiral: Using Neuroscience to Reverse the Course of Depression, One Small Change at a Time“: “The Full Fee Agent: How to Stack the Odds in Your Favor as a Real Estate Professional“: Huberman Lab Episodes Dr. Eddie Chang: The Science of Learning & Speaking Languages: How Smell, Taste & Pheromone-Like Chemicals Control You: Dr. Robert Malenka: How Your Brain's Reward Circuits Drive Your Choices: Dr. Paul Conti: Therapy, Treating Trauma & Other Life Challenges: Timestamps 00:00:00 Chris Voss 00:02:18 Sponsors: Plunge & ROKA 00:04:59 Negotiation Mindset, Playfulness 00:11:41 Calm Voice, Emotional Shift, Music 00:18:59 “Win-Win”?, Benevolent Negotiations, Hypothesis Testing 00:28:38 Generosity 00:32:46 Sponsor: AG1 00:33:44 Hostile Negotiations, Internal Collaboration 00:39:40 Patterns & Specificity; Internet Scams, “Double-Dip” 00:48:15 Urgency, Cons, Asking Questions 00:54:46 Negotiations, Fair Questions, Exhausting Adversaries 01:01:09 Sponsor: InsideTracker 01:02:18 “Vision Drives Decision”, Human Nature & Investigation 01:07:47 Lying & Body, “Gut Sense” 01:15:42 Face-to-Face Negotiation, “738” & Affective Cues 01:20:39 Online/Text Communication; “Straight Shooters” 01:26:47 Break-ups (Romantic & Professional), Firing, Resilience 01:32:16 Ego Depletion, Negotiation Outcomes 01:37:35 Readiness & “Small Space Practice”, Labeling 01:45:17 Venting, Emotions & Listening; Meditation & Spirituality 01:51:41 Physical Fitness, Self-Care 01:57:01 Long Negotiations & Recharging 02:02:40 Hostages, Humanization & Names 02:08:50 Tactical Empathy, Compassion 02:15:27 Tool: Mirroring Technique 02:22:20 Tool: Proactive Listening 02:29:48 Family Members & Negotiations 02:35:21 Self Restoration, Humor 02:39:01 Fireside, Communication Courses; Rapport; Writing Projects 02:47:45 “Sounds Like…” Perspective 02:50:54 Zero-Cost Support, Spotify & Apple Reviews, Sponsors, YouTube Feedback, Momentous, Social Media, Neural Network Newsletter Title Card Photo Credit: Mike Blabac - Disclaimer:
