IT Professional Fundamentals- Hardware and Network Troubleshooting

1. Course Overview: 00:00:00 __ 1. Course Overview 2. The Troubleshooting Methodology: 00:01:42 __ 1. Module Overview 00:03:07 __ 2. Identify the Problem 00:06:58 __ 3. Establish a Theory of Probable Cause 00:12:36 __ 4. Test the Theory 00:16:57 __ 5. Establish a Plan of Action 00:21:57 __ 6. Verify System Functionality 00:25:42 __ 7. Document Findings 00:28:50 __ 8. Demo- Troubleshooting a Server Network Problem 00:36:47 __ 9. Module Summary 3. Solving Hardware and Storage Issues: 00:39:03 __ 1. Module Overview 00:39:52 __ 2. Power Issues 00:44:26 __ 3. Motherboard CPU and RAM Issues 00:49:34 __ 4. Demo- Run a Windows Memory Test 00:51:59 __ 5. Storage and RAID Issues 00:57:35 __ 6. Demo- Check a Disk for Errors 00:59:30 __ 7. Demo- Configure RAID 5 in Windows 01:02:58 __ 8. Module Summary 4. Solving Display and Printing Issues: 01:03:51 __ 1. Module Overview 01:04:58 __ 2. Display Monitor and Projector Issues 01:11:45 __ 3. Demo- Manage Display Drivers and Display Settings 01:15:59 __ 4. Printing Issues 01:21:06 __ 5. Demo- Restart the Windows Print Spooler Service 01:23:47 __ 6. Module Summary 5. Solving Mobile Device and Network Issues: 01:24:54 __ 1. Module Overview 01:25:55 __ 2. Mobile Device Issues 01:33:11 __ 3. Demo- Manage Mobile Device Power Settings 01:34:56 __ 4. Wired Network Issues 01:40:25 __ 5. Wireless Network Issues 01:44:03 __ 6. Demo- Run a Wireless Network Speed Test 01:45:37 __ 7. Demo- Use Common Commands to Test Network Connectivity 01:51:51 __ 8. Module Summary